The right product depends on your goal: volume, length, coverage, or style change. Clip-ins and ponytails add length and volume, toppers and volumisers cover thinning areas, wigs offer full coverage, and men’s patches address advanced hair loss. Our team offers personalized product guidance if you’re unsure.

No, when worn and removed correctly, human hair extensions are completely safe. Hair Cabello products are designed with gentle clips, breathable bases, and non damaging attachments to protect your natural hair.

Light shedding is normal with 100% human hair extensions, especially during initial use. It does not affect thickness or quality and settles with proper care and gentle brushing.

Yes. Since all Hair Cabello products are made from 100% human hair, they can be curled, straightened, blow dried, trimmed, and styled just like natural hair. Always use a heat protectant.

Unlike synthetic hair, Hair Cabello products offer natural shine, realistic movement, heat styling flexibility, and longer durability. Human hair also blends better with your natural hair in real life and photography. Synthetic hair are not heat resistant and cannot be curled or styled.

If you’re between shades, choose the slightly lighter shade, as it blends more naturally. You can also tone or darken human hair extensions if needed. Hair Cabello provides free shade assistance to ensure the best match.

Yes. Our wigs, toppers, volumisers, and men’s patches are widely used for postpartum hair loss, alopecia, and medical hair thinning, thanks to their lightweight, scalp friendly construction.

Absolutely. Hair Cabello products are designed for all day comfort, with balanced weight distribution and breathable materials. Many customers wear them daily for work, travel, and events.

Human hair responds to styling just like natural hair. Texture may change after heat styling or washing. This is normal and can be reset by proper conditioning, air drying, and gentle restyling.

Yes. Human hair reflects light naturally, making Hair Cabello extensions look realistic in daylight, flash photos, reels, and videos, unlike synthetic alternatives.

Most orders are processed and dispatched within 07–10 days. Customized or made-to-order products may require additional processing time, which is mentioned on the product page.

Yes, we deliver across India, including metros, tier-2, and tier-3 cities. We partner with reliable courier services to ensure safe and timely delivery.

Once dispatched,
Expected delivery times are as follows:

• Standard shipping: 6-9 working days
• Express shipping: 3-5 working days
  

Remote or non-metro areas may take slightly longer.

At the moment, express or same day delivery is available only for select pin codes. You can contact our support team before placing your order to check availability.

As soon as your order is shipped, you’ll receive a tracking link via SMS or email, allowing you to track your package in real time.

Yes. All Hair Cabello orders are shipped in plain, discreet packaging to ensure complete privacy and product safety.

In rare cases of delays due to weather, logistics issues, or local restrictions, our support team will actively assist and coordinate with the courier to resolve it as quickly as possible.

If your package arrives damaged, please do not accept the delivery or record an unboxing video and contact us within 24 hours so we can assist you promptly.

Address changes are possible only before dispatch. Please contact our support team immediately after placing your order for assistance.

The courier will usually attempt re-delivery. If delivery fails multiple times, the package may be returned to us.

Delivery schedules depend on the courier partner and local service availability. Most deliveries occur on working days, though some locations may receive weekend deliveries.

Due to hygiene reasons, used or worn products are not eligible for return. Please review product details and our return policy carefully before purchase.

Yes, exchanges may be allowed only if the product is unused, unaltered, and in original packaging, subject to approval.

Exchange requests must be raised within 72 hours of delivery with proper images/videos.

No. Customized, trimmed, colored, or altered products are not eligible for return or exchange.

If you receive a defective or wrong item, contact us within 24 hours of delivery with clear photos/videos. We’ll resolve it promptly.

We do not offer refunds. Instead, we provide store credit. The store credit will be valid for 1 year from the date of issuance. Please review our return policy before purchase.

Our refund and exchange policy allows for a one-time return or exchange per product and the cost of shipping is borne by us, Hair Cabello.

Once approved, exchanges or refunds are typically processed within 7–10 working days.

With proper care and maintenance, Hair Cabello human hair products can last up to 2 years or more. The exact lifespan depends on factors such as how frequently the product is worn, how often it is washed, and how gently it is styled and stored. Products used daily or heat-styled frequently may have a shorter lifespan compared to those worn occasionally and maintained carefully. Following our recommended care routine helps preserve softness, shine, and overall quality for long term use.

Yes, since our products are made from 100% human hair, they can be darkened or toned to better match your shade or undertone. However, we strongly advise against bleaching or lifting the color, as this can weaken the hair structure, cause dryness, and reduce the product’s lifespan. For best results, always do a strand test first and consult a professional stylist when coloring.

Minimal shedding is completely normal with human hair extensions, toppers, wigs, and patches, especially during initial use. This does not affect overall volume or quality. Tangling is rare when the hair is properly cared for regular gentle detangling, avoiding excessive friction, and storing the product correctly go a long way in keeping it smooth and manageable. Proper maintenance significantly reduces both shedding and tangling.

Yes. All Hair Cabello products are made from 100% human hair, which means they can be curled, straightened, or blow dried just like natural hair. We recommend using low to medium heat settings and always applying a heat protectant before styling. Excessive heat or repeated high temperature styling may shorten the lifespan of the product over time.

We recommend washing Hair Cabello products after 10–15 wears, or whenever there is noticeable product buildup. Overwashing can dry out the hair, while underwashing can cause dullness. Since extensions and hair pieces don’t receive natural scalp oils like your own hair, they require less frequent washing. Always follow our recommended washing method using conditioner or hair spa for best results.

No. Hair Cabello clips, bases, and attachment systems are designed to be scalp-safe, lightweight, and non damaging. When applied and removed correctly, they do not cause breakage, hair fall, or scalp irritation. To ensure maximum safety, avoid pulling, attach to healthy hair sections, and remove the product gently at the end of the day.